Managed IT

Managed IT services in Perth and regional WA.

The day-to-day IT that keeps a Western Australian business running. Servers, networks, security and backup. The people who support it answer the phone and know your systems.

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What's included

Servers, networks and storage

The day-to-day IT that keeps a WA business running. We patch it, watch it, and fix it. Real people answer the phone.

Security and cyber

Our team includes specialists in internet security and cyber forensics. We are an Australian Signals Directorate Cyber Security Business Partner.

Disaster recovery and offsite backup

We back your systems up offsite and test that the restore works. If the worst happens, we get you running again fast.

Essential Eight uplift

The Essential Eight is a set of eight security controls from the Australian Signals Directorate. Insurers and funders ask for it more and more. We check where you stand and close the gaps.

Infrastructure consulting

We look at everything you run and tell you what to change. Not just keeping the lights on.

Automation and app development

The repetitive work your team does by hand every day becomes software that does it instead.

Why WA businesses choose us

Our team has been in tech for over 40 years. The company was built on the same know-how that grew one of Western Australia's largest IT providers. What we do differently is dull on purpose. You can reach us. There is no call queue and no robot receptionist. Our staff give you a straight answer on security, on infrastructure, and on what is worth spending money on.

Managed IT is one capability, not our whole identity — which means when your problem turns out to need custom software, better reporting or an automation rather than another support ticket, we can build that too. See the full picture on our solutions page, or read more about us.

Some of what we support does not look like a metro office. We run IT support for remote sites across the Pilbara and the Northern Territory, and satellite and failover connectivity for clinics that cannot be reached by road in a day. If your obligations run to a security framework rather than day-to-day support, Cyber Shield takes WA health clinics to Essential Eight Maturity Level 1 — and you can check where you stand right now with the Essential 8 readiness quiz.

Common questions

Do you support businesses outside the Perth metro area?

Yes. A lot of our work is regional. That includes satellite and backup internet for remote clinics in the East Pilbara. We have clients in the metro area and out in the regions.

Will we get a call queue or a real person?

A real person. No call queues and no robot receptionists. That is why Biz365 was started, and it is still how we run support.

Can you work alongside our existing IT team or provider?

Yes. We work alongside your team or your current provider. You do not have to rip anything out. We have handed work back to in-house teams many times.

What size businesses do you work with?

Small and medium businesses across Western Australia. Also health services, engineering firms, geotechnical and manufacturing businesses.

Do you help with the Essential Eight?

Yes. We check where you stand now and close the gaps. For WA health clinics we run Cyber Shield. It takes 90 days to reach Essential Eight Maturity Level 1, and we guarantee you pass the audit.

How do we get started?

Book a free consultation. We talk about what you run now and what is causing trouble. We agree a first step before anyone quotes a price.

Let's talk about your IT.

Tell us what you're running and what's getting in the way. No obligation, no script.

Book a free consultation

Or call (08) 6394 4349 — a person will pick up.

Want to see how you can upgrade your IT and be even more productive?